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Continental Airlines Receives J.D. Power and Associates Award



On June 29, 2006, Continental Airlines(NYSE: CAL) was ranked the highest inCustomer Satisfaction Among TraditionalNetwork Carriers in North America in the J.D.Power and Associates 2006 Airline Satisfaction In-dex StudySM. The study, conducted by J.D. Powerand Associates, surveyed more than 9,000 passen-gers who were asked to rate their recent airline travelexperiences in several categories. Respondents fa-vored Continental Airlines over all the other net-work carriers. This marks Continental's sixth cus-tomer satisfaction award, by J.D. Power and Asso-ciates since 1996.


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